Drain and Sewer
Water Filtration Systems
Indoor Air Quality
- Air Conditioning
Many companies offer promises, but at Earthwise Home Services we know that promises don’t mean anything without iron-clad words to back them up. We offer the following guarantees to our customers.
Comfort Now Guarantee
If your current system is non-operational and you buy a new system from us, we guarantee that within 24 hours we will provide you a climate-controlled environment. We will do so by either, A) installing your selected comfort package, B) installing a loaner system, or C) placing your family in a hotel for the night(s).
"No Lemon" Guarantee
At Earthwise Home Services we understand that nothing is 100% perfect every time. Since our customers deserve the best, we make a no lemon guarantee on any of our premium and above packages. That applies to any equipment we have installed that is maintained with your Earth Club Membership and operated in accordance with the manufacturer's operating and maintenance manuals. If that equipment should fail more than twice in the first 3 years, we will not attempt to repair it, but will replace it instead. If you've ever bought a "lemon" before, you will truly appreciate our commitment to you the customer.
"No Overtime for Life" Guarantee
Since you have invested in an Earthwise system or a similar environmentally friendly option to improve efficiencies, we guarantee that – for as long as you own the system – there will be no overtime charges EVER for any repairs made to your system, for life.
*** Not all guarantees apply to all systems sold. Call our customer service department for complete details.
Peace of Mind Guarantee
You can rest easy when choosing Earthwise Home Services. We guarantee that we will protect your floors, walls, furniture, lawn and driveway as if they were our own. Our professional installers will wear shoe covers while in your home. Our vehicle will be parked on the street. We will protect your floors with drop cloths and hall runners. We also promise our employees will never smoke, use foul language, or drink alcoholic beverages on or near your property. We conduct a background check and drug test on every employee. Simply put, we will not leave you with a mess. The only thing we leave behind is a comfortable environment and a good, lasting impression of our company.
100% Satisfaction Guarantee
If, at any time within the first two years, you are unhappy with your new system or our customer service, or if the system is not maintaining the comfort level promised and these issues cannot be resolved, we will remove the system and refund 100% of your investment.
Total Investment Guarantee
We stand by our price and guarantee that, after you sign a contract with us, if there are any extra materials or labor required to complete the install, there will be no extra cost to you.
Our goal is 100% customer satisfaction. If, for any reason, you are unhappy or feel we have not performed to your satisfaction, call me on my direct line at (972) 362-4022 so I can help resolve your issue. At any time you would like to comment on our staff, policies or products, call me. I am here for you: guaranteed!